Frequently Asked Questions

Everything you need to know about shopping with WashMe.ie

How much does shipping cost within Ireland?

We offer a flat-rate shipping fee for all orders within Ireland, with free delivery available on orders over a certain threshold. All packages are tracked for your peace of mind.

How long will it take to receive my order?

Standard delivery typically takes 2-4 business days. You will receive a confirmation email with a tracking number as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive further instructions.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are your products authentic and safe to use?

Yes, we source all our products directly from reputable manufacturers and authorized distributors to ensure 100% authenticity and high quality.

Can I change or cancel my order after it has been placed?

If you need to modify or cancel your order, please contact us immediately. Once an order has reached the processing stage, we may not be able to make changes.