Returns & Exchanges
At washme.ie, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our support team at support@washme.ie with your order number and the reason for your return to receive a Return Authorization code.
Prepare the Package
Securely pack the items in their original, unopened packaging, ensuring that all components and manuals are included to qualify for a full refund.
Ship the Item
Send your package to our Cork warehouse using a tracked shipping service; please note that customers are responsible for return shipping costs unless the item is faulty.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing